ࡱ> qsp 6bjbjUU Ց??.D%''''''4*''<%%JzdR0'' : Library Statistics Report Fall Semester 2010 AugustNovember 13 (First eleven weeks) Kathy Ewing, Library Circulation Prepared for: David Ellefsen, Library Director 鶹ӰԺ Library November 2010 Table of Contents Introduction 2 Library as a Physical & Virtual Place Patron Contact Number of Visits 3 Breakdown of Visits 4-5 Number of Phone Calls 6 Number of Electronic Contacts (email, chat, messaging) 6 Circulation Checkouts 7 InterLibrary Loans 7 Number of Patrons 8 Overdue 8 Collection Books 9 eBooks & Databases 9 Library as a Learning Resource 10 Classroom Presentations/Focused Reference Interviews Library as an Electronic Resource Internet 11 Databases 12-13 eBooks 14 Conclusion 15 Library Statistics Report Table of Contents 1 Library Statistics Report Introduction 2 Library Statistics Report Patron Statistics 3 Library Statistics Report Patron Statistics 4 Introduction The primary objective of this report is to give an overview of the activity in the library during the Fall 2010 semester. This information provides statistics to aid in Administrative/Executive decisions. The format of the report has changed and focuses on the library as a resource, both physically and virtually, the library as a learning resource and the library as an electronic resource. The report will include statistics over a longer period of time in order to identify trends and aid in development and budgeting. The collection of statistics has been edited to include searches AND retrievals for each of the electronic resources. When both figures were not available, estimates were used. By looking at searches versus retrievals, we can find which databases are most successful for our students. Patron StatisticsPatron Visits The library saw a total of 10,797 patron visits during the first eleven weeks of the Fall 2010 semester. There were 10,967 patron visits for the first eleven weeks of the Spring 2010 Semester. The above chart shows the patron usage of the library broken down per day. Of the 10,797 patrons who visited the library during the first eleven weeks of the Fall 2010 Semester, Wednesdays were the most popular day to visit with a total of 2,628 patrons visiting on this day. Additional breakdowns show that the busiest part of the day to visit the library was between the hour of 12:00 pm - 12:59 pm, with 12.99% of patrons visiting at this time of day. The hour of 7:00 am - 7:59 am was the time of day with the least amount of patrons visiting the library, with 3.62% of visitors visiting at this time of day. This number is up significantly. During the Spring 2010 Semester, only 1.42% of patron visits were during this time of day. The following is a breakdown of all other time periods, with the percentage of patrons visiting during that particular time: Library Statistics Report Circulation Statistics 7 Library Statistics Report Electronic Resources Statistics 13 Check - Out Statistics During the Fall Semester 2010 , the library engaged in 1831 check-outs a 15% increase from the Fall 2009 semester. The following is the record of those check-outs: Collection Checkouts Percentage American Indian 11 .92 Basque 0 0 Government Documents 9 .75 McNaughton 165 13.85 General 404 33.92 Media 409 34.34 Education 0 0 Grant 0 0 Juvenile 68 5.71 Pace 2 .17 Popular 33 2.77 Nevada 17 1.43 Reserve 73 6.13 Library Statistics Report eBook Statistics 14 Patron StatisticsTime of Visits Patron StatisticsPurpose of Visits Library Statistics Report Patron Statistics 5 Patron StatisticsPhone & Electronic Contact Library Statistics Report Patron Statistics 6 Circulation StatisticsBook Checkout/ILL Circulation Statistics Circulation StatisticsCollection Size Learning Resource Center Statistics Electronic Resources Statistics Electronic Resources Statistics Library Statistics Report Circulation Statistics 8 Library Statistics Report Circulation Statistics 9 Library Statistics Report LRC Statistics 10 Library Statistics Report Electronic Resources Statistics 11 Library Statistics Report Electronic Resources Statistics 12 Our patron database on November 17, 2010 consisted of the following: 鶹ӰԺ Students ~ 4674 鶹ӰԺ Faculty ~ 114 鶹ӰԺ Staff ~ 98 鶹ӰԺ Part-Time, Special and School District ~ 50 Community Users (This includes High School Students) ~ 382 Overdue An effort has been made to collect fines and overdue materials. More overdue notices/reminders have been done and students records have been blocked. Records are kept on patron contacts and attempted contacts. As of November 12, 2010, outstanding fines and fees totaled $10,087.90. This number is down from the end of the Spring Semester 2007 ($12,435.20) There were a total of 82 FRIs done in the Fall 2010 Semester and five classroom presentation for 71 students were done in the first eleven weeks of the Fall 2010 Semester. The FRIs and classroom presentations have made personal contact with a total of 153 students. Traditionally, more contact is made in the Spring Semester due to the higher enrollment in English 102. Focused Reference Interviews (FRIs) & Classroom Presentations: 鶹ӰԺ Library Website Statistics: During August 2010 through October 2010, there were 11,238 visits to our website; 18,877 page views on our website and 5,579 unique visitors. Information was obtained using Google Analytics. Database Statistics: Database Statistics: Electronic Resources Statistics AP Images 91 Access Science 280 A to Z Maps 33 Britannica Online 736 EBSCO (21 databases) 3613 Academic Search Premier 1636 Business Source Elite 102 Business Source Premier 30 CINAHL Plus 389 ERIC 0 Funk & Wagnalls New World Ency. 2 General Science Collection 99 GreenFILE 0 Health Source - Consumer Edition 131 Health Source Nursing /Academic Edition 131 Library, Info Science & Technology Abstracts 0 MAS UltraSchool Edition 16 MasterFILE Premier 473 Middle Search Plus 50 Newspaper Source 220 Nursing Reference Center 143 Primary Search 23 Professional Development 83 Regional Business News 6 Teacher Reference Center 0 Topic Search 65 Misc 13 Facts on File 2821 American History Online 396 American Indian History & Culture 142 Health Reference Center 567 Issues & Controversies in Am. History 90 Issues & Controversies on File 1140 Todays Science 210 World News Digest 276 Gale 472 Health and Wellness Resource Center 328 Health Reference Center Academic 236 Global Road Warrior 104 JSTOR 451 MarketLine 130 (*est) NewsBank 176 ProQuest (27 databases) 885 ABI/INFORM Dateline 38 ABI/INFORM Global 110 ABI/INFORM Trade & Industry 15 Accounting & Tax 4 Banking Information Source 34 Canadian Newstand 11 Career and Technical Education 15 CBCA Complete 6 Entreprenuership 2 Hoovers Company Records 3 Nursing & Allied Health Source 102 Pharmaceutical News 0 PQ Asian Business and Reference 2 PQ Central 23 PQ Computing 7 PQ Education Journal 29 PQ European Business 0 PQ Family Health 0 PQ Health and Medical Complete 23 PQ Military 13 PQ Newspapers 160 PQ Psychology Journal 50 PQ Religion 16 PQ Science Journals 37 PQ Social Sciences Journals 32 PQ Telecommunications 6 Research Library 88 Snapshot Series 0 SIRS 589 Government Reporter Issue Researcher Renaissance We have a total 68 databases that we subscribe to. During the Fall Semester, we have dropped three databases due to lack of use, and have added 1 database, NewsBank. The databases continue to rise in popularity and usage. The importance of having the databases are two-fold. First, it allows all 鶹ӰԺ students access to up-to-date articles and journals written by scholars from around the world. Secondly, having a good database system allows distance students and students from our other campuses, the ability to also access this valuable information from our other campuses. The databases we subscribe to are: (The number in bold is the number of retrievals during the first eleven weeks of the Fall 2010 Semester. Percentage Change is not included since this report covers a partial semester) eBooks Statistics: Electronic Resources Statistics Patrons have access to a total of 5,342 eBooks. During the Fall Semester 2010 we added a new vedor, ebrary, which provides subscription access of over 5,900 eBooks. The eBook Vendors we subscribe to or own are: (The number in bold is the number of retrievals during the first eleven weeks of the Fall 2010 Semester.) ebrary 2710 Gale eBooks 673 ASCD Education Collection (new addition) 335 Gale Virtual Library 338 Oxford University Press 220 NetLibrary 252 Library Statistics Report Conclusion 15 Conclusion Questions9.12%Reference ?1.18%Study42.21%Computer40.74%Testing1.16%Reading Room3.01%Copy.77%Media.70%Exhibit.05%Total Patrons Per Hour7:00 AM3913.62%8:00 AM7416.86%9:00 AM9799.07%10:00 AM124011.48%11:00 AM8908.24%12:00 PM140312.99%1:00 PM10009.26%2:00 PM115910.73%3:00 PM10779.97%4:00 PM8347.72%5:00 PM6886.37%6:00 PM3953.66%Most patrons from a remote site contact the library through a phone call. Only 21% of the contacts were made through e-mail. E-mail forms from our website and included in e-mail contacts include: Ask a Librarian, Online Applications for Library Cards, InterLibrary Loan Requests, Report a Website Problem, Make a Suggestion and Schedule a Focused Reference Interview. We have access to 68 databases. Three databases were dropped at the beginning of the Fall 2010 Semester (The Forum, IJNES and Anthrosource) due to lack of interest and use of these databases. We added NewsBank as a new database. We have access to 11,250 eBooks. ebrary was added as a resource during the Fall 2010 Semester, ebrary gives access to 5,970 eBooks. ebrary is now our largest resource for eBooks. Statistics for the Fall 2010 Semester have not been entered yet. It will be interesting to see how the opening of the student union has affected the number of students visiting the library. Overall trends show that the majority of the patrons visiting the library are studying or using the computers. InterLibrary Loans (ILL) InterLibrary Loans for the first eleven weeks of the Fall 2010 Semester: 111 During the Fall 2010 Semester, the Library has increased its presence on the web by implementing Facebook and Twitter. Emerging technologies and tools are being investigated in order to provide students with services and information on the services available at the Library. Database trends continue to rise. There are approximately three times more searches than recoveries. This may indicate issues with search strategies or ease of use by individual databases. Preliminary indications seem to suggest that the opening of the new Student Union has not hurt library attendance. Numbers are consistent with the first eleven weeks of the Spring 2010 Semester. There has been a significant change in the number of patron visits from 7:00 to 7:59 AM. During the Spring 2010 Semester only 1.42% of the patron visits occurred during this hour. The first eleven weeks of the Fall 2010 Semester has shown a jump to 3.62% of the patron visits. This report reflects new statistics being tracked, which include: Purpose of patron visits Collection Size Fines The Google Analytics tool is up and running, and should help provide consistent statistics in the future. Many new graphs have been added to help give a quick visual element to trends at the library. Statistics for electronic resources are now collected to be as uniform as possible across all of the vendors. Searches and retrievals are included, and when number are not available for one or the other, estimates have been calculated. * Working on this chart Vxz # 2 E F [ ^ u v   & ( J M    9 : < > Ϳ|k||k| h rOJQJ^JmHnHu*h rh rCJaJh r6CJ]aJh rCJaJh rCJ(aJ(h r6CJP]aJP h r5CJOJQJ\^JaJh rB*CJKHaJph h r6CJ(OJQJ]^JaJ( h r6CJPOJQJ]^JaJP h r6CJdOJQJ]^JaJd*.AVWXyz! 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