ࡱ> HJG 'bjbj :Dhh28-Ly,j#f( #######$r'6##P$# # #r!!T!"Oƣpu!":#0j#!''x'!"'!"##j#' :  Librarys Quarterly Report December 2008 The library ended the 2008 Fall Semester with over 40% higher patron visits over the same period last year. (So far for 2009 Spring Semester, the library visitation statistics are up a whopping 86.2% over the same period last year!) We feel this can be attributed to implementing a library open house the first Saturday of the semester. This open house was actually integrated with the INT program, which allowed for over 225+ students coming into the library for orientation. The library staff provided treats and drinks for the students. There was also a drawing for door prizes, which generated much interest. The library also devised and implemented a student survey (see attached report) during the 2008 Fall Semester. This survey gave the library a snapshot of how the patrons view the library and how the library staff is providing service to the patrons. We also asked students to give suggestions for improving the library and an overwhelming number of responses asked to have a coffee bar made available. Due to the responses, the library worked out a plan with Caf X to purchase coffee and have it made available to the patrons for $1.00 per cup. While the library has yet to break even, we believe that the responsiveness to the students and providing convenience has generated much good will. The library used Book Sale funds to purchase classic and modern DVDs to make available to the students to check out. The library felt this would enhance the students life experience while living on campus at the same time, not increasing their cost of attending college. Students may check these DVDs out for a period of 7 days. This development in the library has been very popular with the students. The library will continue to work toward its goal of providing an atmosphere for the students that will enhance their learning experience while attending 鶹ӰԺ. With future book sales, we hope to enhance the furniture within the library and create study areas that are comfortable and inviting. STUDENT LIBRARY SURVEY- Fall 2008 Class Standing: Freshman_55.6%_ Sophomore_25.6%_ Junior_13.3%_ Senior_5.6%_ Other_____________________________________________________ Do you access the library databases? For example, Ebsco, ProQuest. Never 30%_ Occasionally 61.1%_ Monthly_6.7%_ Weekly_6.7%_ Daily_1.1%_ Are you aware that the Library has WiFi access? Yes__85.6%_ No_21.1%_ Are you aware that students can reserve a room for group study in the library? Yes_72.2%_ No_28.9%_ Do you know how to find scholarly, peer reviewed literature? Yes_24.4%_ No_26.7%_ Not sure_55.6%_ On average, how often do you use the 鶹ӰԺ Library? Never_23.3%_ Occasionally_45.6%_ Monthly_13.3%_ Weekly_20%_ Daily_4.4%_ If you dont use the library, please tell us why you dont. Cant Focus (Same student answered Q#15 Need Noise & Activity); 13 said they work from home; Not in any classes that require research; There are other resources that are easier to use; Two said I usually go to High Tech Center; Its a wonderful place, I just dont have my student ID # to get on computers; 11 said The internet is easier & faster to obtain information; Not enough time in my day; I dont like to read & 15 said I do most of my research at home. Are you aware the library has a collection of popular books students can check out? Yes_86.7%_ No_30%_ Are you aware the library has a collection of classic movies on DVD students can check out? Yes_65.6%_ No_40%_ Are you in favor of putting additional resources towards purchasing eBooks on the library web page? ( eBooks are generally full text books housed on the library web page ) Yes_37.8%__ No_15.6%__ Not sure_1.1%_ If you could add one magazine or journal to the library periodical collection it would be: 7-Cosmogirl, Transworld, Motocross, Something Concerning Philosophy/Religion, Allure, 5-Rolling Stone, Seventeen, Discover, 4-The Hulk, Cosmopolitan, High Times, 7-ESPN, Outdoor, Something to do with Art or Fashion, 5-Mens Health, Game Informer, Horse Illustrated. If you have met with a Reference Librarian for help with library research (a focused research interview, etc ), how would you rate the service you received? Poor 1.1%_ Fair_1.1%_ Average_13.3%_ Good_45.6%_ Outstanding_20%_ When you interact with library staff members, are you treated in a helpful, friendly manner? Never_2.2%_ Sometimes_5.6%_ Usually_26.7%_ Always_62.2%_ Comments: 鶹ӰԺ is a good institution; Need a bigger library; The library staff is friendly and always willing to help; The library staff smell like cabbage; Some of them acted snobby towards me on my first day when I asked for directions. They snapped at me and acted like I should know my way around the campus; Great People; Very nice; Overall I like this Library and the staff; Very Kind If the library were to expand, how should the additional space best be utilized? For example, more quiet study space; more group study rooms, more books, coffee shop etc. (Please prioritize) 23 Coffee Shop; 17 Individual study rooms; 24 More Books; 1 Bigger Library; 47 More group study space; 1 More study rooms with computers; 1 More electrical outlets; 9 More comfortable chairs and tables; 1 Need restrooms; 4 Theatre; 47 would like to see a Coffee Shop put in the library Is the library homepage easy to use? Yes_74.4%_ No_5.6%_ Dont use it_23.3%_ If you dont use it, Why: Has everything that can be expected; should be taught in classes how to use and navigate; It sucks, new page for everything; 2 said It is very organized and easy to use; kind of a pain to find your way to the databases The library is a good place to go to study. Agree_74.4%_ Disagree_4.4%_ why: Good environment; Its good but small; All materials needed are available; Because you can get help, use wi-fi and just have a quiet place to study; 3 said A quiet place people can go to get away from distractions; 22 said Quiet; 2 said it is too cold. Are you satisfied with the hours the library is open? Yes_78.9%_ No_15.6%_ If no, why: should stay open to 12 AM as people in Elko have irregular working hours; should be open till 10 or 11 (This person said they dont use the library and have never been in the library!); Always available; 11 said Later hours would be nice; Convenient hours now; one said they wish we were open on Sundays. Are you aware the library allows capped drinks in the library? Yes_48.9%_ No_48.9%_ Are you aware that you can access library resources ( databases, eBooks, etc ) from your home remote computer by using your library card number? Yes_71.1%_ No_32.2%_ Are you aware that you can borrow books from other libraries free of charge through the library Inter Library Loan program? Yes_48.9%_ No _41.1%_ Please tell us how we can improve services at your 鶹ӰԺ Library: Nothing, library is great; Make it bigger, open longer; provide more individual work study areas; As a new student, I was not given any information on the library and its policies. I will ask my advisor about this; I think it is verily good already; Have some sort of introduction in classes teaching how to access information; More help on the databases; Youre awesome (from somebody who said they use the library daily); Doing a great job; Student workers dont seem to know where everything is. Also, there seems to be a gap from when you enter the library to when youre asked if you need help. There seems to be many times nobody is at the front desk; No improvement necessary; Be great if you had more textbooks; I think the library is in tip top shape; I was never told my ID number and password. Tell incoming people right away; Sometimes staff isnt very friendly. Be open on Sundays; More books is always a good improvement. However, I feel the library is very useful and helpful; Coffee shop would be great idea but then I love coffee! Over all, what level of service are you receiving from the library? 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